IQ’s REX Reservations System is an innovative solution for the travel and tourism industry. If you wish to expand your market and leverage on the improved efficiencies that a modern booking system provides, then REX is the system for you.
REX Functionality
- Public facing booking application used by customers plugged into your existing website
- Internal application used by staff and agents with the full toolset
- Handles both point to point and multi point travel
- Capacity is managed at the station level so seats can be sold whenever one is vacant
- It provides flexible and configurable product pricing and design options
- It provides flexible and configurable product pricing and design options
- Supports the booking of train, transfer, accommodation and tour packages
- REX receives real time credit card payments via a secure Credit Card Payment Gateway
- Comprehensive yield management module which allows you to manage total seats and an unlimited number of capacity types related to carriage types, agent types, booking channels and promotions.
- Automated reminders for booking confirmation / Expiry for group and FIT travel
- Automated invoicing via email and upload to your financial system
- Cashbook functionality for POS
- CRM application for Customer management, document management and email marketing
- Full reporting suite for marketing, sales and finance staff
Features and Benefits
- Reservation Express is a specialised booking application designed for trains.
- It uses modern system architecture and is accessed from an internet browser so no software is installed on the PC.
- Offers Back-office functionality including post event reconciliation and automated interfaces to your accounting system
- There’s no downtime required for maintenance jobs, backups or batch type processing given that REX is real time. System outages and scheduled jobs will be run outside business hours.
- IQ currently undertakes system support in application support, hardware support, database administration, and a HelpDesk facility. Any or all of these services are available as required
- Capable of expanding your market and improving the efficiency of your booking processes and reducing administrative costs.
- A New Zealand developed and supported system.